WebFusion - damned lies and no statistics
I have just found out that webfusion, my web host, have changed their system so that web stats are only recorded if you visit the page, each week, otherwise your stats are not processed from the raw logs, and they delete the raw logs - so you lose the data.
They introduced this recently without telling their customers, obviously because they did not want raw logs hanging around.
Nowhere does it say - you have to visit your webstats page every week for them to work.
Support send snotty little emails telling you how it is as if that was some justification for such bad practices.
To do it is bad enough, not to tell your customers is unbelievable.
Otherwise the service is good enough. I'm putting pressure on them to do something about it and in the meantime am going to have to put a counter on the site!
3 steps backwards.
They introduced this recently without telling their customers, obviously because they did not want raw logs hanging around.
Nowhere does it say - you have to visit your webstats page every week for them to work.
Support send snotty little emails telling you how it is as if that was some justification for such bad practices.
To do it is bad enough, not to tell your customers is unbelievable.
Otherwise the service is good enough. I'm putting pressure on them to do something about it and in the meantime am going to have to put a counter on the site!
3 steps backwards.
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