National Trust booking system and unfairness to Senior Citizens

So, you write them a letter with all the details they could possibly need confirming a visit. What do the National Trust do? Send you a form and ask you to fill in exactly the same details. Do they put your written request in the booking diary? No they don't not until they get their worthless bit of bureaucracy back in the post.

Also, why do they think that all Senior Citizens are rich and middle class? Why is it that it is only Stately Homes that refuse to give an concession to all those who have spent their lived paying taxes?

Why because they do not understand or cater for ordinary people.

National Trust | Group organisers | Booking information

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