WorldPay - how not to set up a help page
Due to changing my credit card, my payments for my domains failed - so they send me an email - I follow the links, to their shopper page.
How to change credit card details - and all the links to the faq's fail - leaving absolutely no way to make sure the payment is made.
Ok, lets see if I can contact them - absolutely no contact us button on the site - no way to find someone human to talk to.
I have to go to the Royal Bank of Scotland site, then follow their contact us route, several layers down before I find some email to send to.
The thing that is shocking as exactly the same happened two years ago and I emailed them about it then. Still they have not fixed it.
Paypal is much easier!
WorldPay Shopper Help
How to change credit card details - and all the links to the faq's fail - leaving absolutely no way to make sure the payment is made.
Ok, lets see if I can contact them - absolutely no contact us button on the site - no way to find someone human to talk to.
I have to go to the Royal Bank of Scotland site, then follow their contact us route, several layers down before I find some email to send to.
The thing that is shocking as exactly the same happened two years ago and I emailed them about it then. Still they have not fixed it.
Paypal is much easier!
WorldPay Shopper Help
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